All prices and specifications are subject to change without notice. Orders subject to current prices at time of order placement.

All packaged products must be ordered in full sales unit quantities. All domestic orders must meet a minimum of $100.00 per shipment (Bulk Toner - $1000 min.) per ship to location or a $25.00 handling fee applies. All export orders must meet a minimum of $1000.00 per shipment per ship to location or a $50.00 handling fee will apply.

Net 30 day with approval credit - A completed credit application with a copy of your State Resale Certificate must be furnished. All other C.O.D. or C.I.A.

• Cash on Delivery (C.O.D.) - Consignee pays all surcharge and C.O.D. fees.
• Cash in Advance (C.I.A.) - Bank Draft, Telegraph Transfer, Visa Card, Mastercard, American Express, or "Confirmed Irrevocable"
• Letter of Credit - payable at sight or 30 days from the date of shipment

ICMI pays freight on all packaged goods for domestic shipment over $650.00 (Bulk Toner - $2000) shipped to one destination within the continuous 48 states. Customer pays freight on all shipments less than $500 (Bulk toner- $2000) FOB ICMI/Nu-kote Distribution Center. All freight cost for export from US location is paid by customer. All orders will be shipped by responsible carrier assigned by ICMI/Nu-kote.

Claims for all lost, damaged goods and shortages must be made to Customer Service within 10 days of receipt of merchandise. Where claims arise on prepaid shipments, notify Customer Service immediately and send copy of the signed bill of lading with exceptions noted for claim processing.

ICMI is not responsible for any damages resulting from improper storage or customer misuse. ICMI is not liable for consequential damages. It is our intent to provide the most accurate information possible. However, we can not be held liable for incorrect product selections based on the information in this price list.

To receive credit, a Return Goods Authorization (RGA) number must accompany all merchandise. Prior to returning merchandise, the dealer must obtain an RGA number from the ICMI Sales Department. UNAUTHORIZED RETURNS WILL BE REFUSED/MATERIAL WILL BE SHIPPED BACK AT CUSTOMER'S EXPENSE.

For undamaged merchandise, the dealer must obtain an RGA number as outlined above. Authorization is valid for 30 days after you receive the RGA number, and a 20% handling restock fee will apply. Upon receipt, ICMI will evaluate and credit less the restock fee will be issued provided that:

1. Merchandise is less than one year in age.
2. Merchandise was originally sold to the dealer by ICMI.
3. Merchandise is returned in the original packages and accompanied by a copy of the invoice.
4. Merchandise is not damaged by shipping and/or abuse.
5. Merchandise is not a discontinued item.
6. Freight and insurance are prepaid.

Failure to comply with these terms and conditions and to provide the evidence required will be cause for denial of RGA and/or credit.

When used as directed, all ICMI toner and developers are unconditionally warranted one year from date of purchase, to perform to your complete satisfaction as stated in our Quality Performance Warranty.

When requesting a return, the dealer is required to provide ICMI with samples of both merchandise and prints produced with merchandise. (It is the responsibility of the dealer to return questionable merchandises return freight - prepaid.) Upon receipt, ICMI will evaluate and credit will be issued at the sole discretion of ICMI provided that:

1. The merchandise is proven to be faulty material.
2. The return is made within 30 days after issue of the RGA number. (Products received after 30 days will be denied and RGA will become null and void)
3. Merchandise is less the one year in age.
4. Merchandise was originally sold to the dealer by ICMI.
5. Merchandise is returned in the original packages and accompanied by a copy of the invoice.

Failure to comply with these terms and conditions and to provide the evidence required will be cause for denial of RGA and/or credit.

Product can be supplied in private label by meeting certain requirements. Please contact Sales Department for more information at 1-800-438-2530, or e-mail tonerinfo@icmi-toner.com.

ICMI is not affiliated with any other manufacturer, and brand names of machines mentioned in this price list are intended only to show compatibility of our products with those machines. ICMI will sell products to qualified dealers, wholesalers, or distributors only. 1/00